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A leading Australian electricity provider, servicing over a million residential and commercial clients was faced with regulatory changes to the wholesale electricity market.

This meant they had to upgrade their Oracle Utilities Customer Care and Billing (Oracle CC&B) application to the latest version and apply new market changes. The upgrade involved executing 2,000 billing tests with no automated testing facilities in place, across new data sets, which led to unexpected results and several validation and verification demands on business users.

Read how Pinnacle extended its proven test automation platform, Enginuity, with on-demand test execution to ensure that the customer is able to make frequent updates to its Oracle CC&B application and run full regression tests, alleviating future upgrade delays.