IT Agility

Consulting and Advisory Services for Improving IT Agility

Pinnacle consultancy and advisory services provide invaluable real world value and experience to our clients. We work collaboratively with our clients on how to best solution, apply innovation and effectively implement a roadmap of improvements into the organisation and their teams to overcome the clients Digital, Agile and DevOps challenges.

Significant international experience

Pinnacle consultants and associates are senior thought leaders within the industry. Our teams bring a proven track records and significant experience of providing client consulting and advisory engagements internationally. Our consultants are specialist in their fields of expertise and bring a wealth of knowledge and value within key client industries.

Improved capability & maturity

Pinnacle consultants work closely with companies to improve efficiencies, and to reduce effort and costs. Applying our inSight accelerators and other industry frameworks we not only accurately articulate current capability and maturity positions within client organisations, but to also pave a clear target vision and roadmap to deliver the change required.

Applied innovation

Pinnacle’s consulting and advisory services enable companies to apply innovation to not only improve agility and efficiency, but to also support and drive collaboration within client teams. We apply innovation to leverage the power of technology to improve the effectiveness of the current business, not simply about following the crowd, or making things more complicated.

Improve team skills & capabilities

Pinnacle consulting and advisory helps improve the collaboration and effectiveness of both IT and business teams working within Agile and DevOps projects. In partnership, we define capability gaps, provide support, coaching, training and enable teams with access to skills covering a wide range of Agile and DevOps roles.

Improved delivery consistency

Our experienced consulting and advisory teams help companies to overcome the challenges of consistency in delivery when trying to scale and improve capacity and throughput from their agile IT and business teams. Improvement in delivery consistency is critical to improved efficiency, savings and quality outcomes.

Mitigate quality & business risk

Pinnacle consulting and advisory work with clients to clear understand and articulate their quality and business risks through Agile and DevOps change. Though understanding this, companies are then able to improve risk mitigation coverage, digital business assurance and ultimately deliver improved quality more effectively.

Pinnacle Consulting and Advisory Accelerators

INsight Accelerators

Pinnacle’s INsight capability offers experienced consultants, focused accelerators, frameworks, structured workshops, methodologies and IP built upon Pinnacle’s proven track record of enabling companies to improve their IT delivery maturity, capability, skills and effectiveness.

Strategy

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Strategy
Accelerators

  • Defined INsight engagement models
  • Workshop formats & templates
  • Structured strategy deliverable templates
  • ROI calculators

Review & Assessment

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Review & Assessment
Accelerators

  • Defined INsight engagement models
  • Structured assessment frameworks
  • Workshop formats & templates
  • Assessment & review templates
  • Structured AS IS, TO BE, HOW TO roadmap templates
  • formalised walkthroughs

Assurance

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Assurance
Accelerators

  • KPI and quality measurement metrics
  • Vendor assessment framework
  • Independent vendor digital quality framework and processes
  • Scaled agile (SAFe) frameworks, processes and methodologies
  • Structured models digital assurance service definition & transition

Transformation

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Transformation
Accelerators

  • Agile & DevOps maturity improvement roadmap
  • Agile & DevOps skills development
  • Team structures, collaboration and effectiveness
  • Scale, Improve Quality and ROI
  • Continuous improvement roadmap

Strategy

Pinnacle’s strategy and advisory engagements are delivered in collaboration with the client utilising senior industry leading consultants with many years of real world experience. Our consultants, with their specifically created accelerators, frameworks, methodologies and IP have been developed to provide a comprehensive strategy and advisory capability that enables and transforms clients digital quality capability.

Enterprise Strategy

  • Digital quality framework (DQF)
  • Risk mitigation strategy
  • Impact assessment strategy
  • Test strategy framework (TSF)

          — Part a) Test policy
          — Part b) Test strategy
          — Part c) Defect mgt plan

  • Tools strategy
  • Agile & DevOps adoption
  • Agile & DevOps optimisation
  • Skills development strategy
  • Multi vendor agile delivery

Project Strategy

  • Digital quality framework (DQF)
  • Risk mitigation strategy
  • Impact assessment strategy
  • Project test strategy
  • Tools strategy
  • Agile & DevOps adoption
  • Agile & DevOps optimisation
  • Skills development strategy
  • Multi vendor Agile delivery

Enterprise Strategy

  • digital quality framework (DQF)
  • risk mitigation strategy
  • impact assessment strategy
  • test strategy framework (TSF)
  •           — part a) test policy
    — part b) test strategy
    — part c) defect mgt plan
  • tools strategy
  • Agile & DevOps adoption
  • Agile & DevOps optimisation
  • skills development strategy
  • multi vendor agile delivery

Project Strategy

  • digital quality framework (DQF)
  • risk mitigation strategy
  • impact assessment strategy
  • project test strategy
  • tools strategy
  • Agile & DevOps adoption
  • Agile & DevOps optimisation
  • skills development strategy
  • multi vendor Agile delivery

Enterprise Automation

  • enterprise test automation
  • test tool selection
  • CI/CT automated processing
  • CD automated processing
  • IT process & admin automation
  • business acceptance automation
  • automated performance engineering
  • business RPA automation

        — part a) product & process selection
        — part b) business ROI case
        — part c) implementation and roll out
        — part d) maintain & optimise

  • SDLC automation reuse

Project Automation

  • project technology – test automation
  • test tool selection
  • integration and interface automation
  • API message layer automation
  • integration and E2E business process automation
  • CI/CT automated processing
  • CD automated processing
  • IT process & admin automation
  • business acceptance automation
  • automated performance engineering
  • business RPA automation
  • SDLC automation Reuse

Test Environment

  • migration to Cloud
  • TEMS for Agile and DevOps
  • environment requirements
  • environment promotion strategy
  • location and sizing

Test Data

  • migration to Cloud & data protection
  • test data for Agile and DevOps
  • test data obfuscation
  • automated test data creation
  • ETL migrated test data
  • test data for offshore use

Change Management

  • change management process
  • CM in Agile and DevOps
  • version control for DevTest
  • CM tooling
  • CM improvement strategy

Release Management

  • release management process
  • RM in Agile and DevOps
  • automated RM to test & production
  • RM improvement strategy

Enterprise

  • optimised business acceptance strategy
  • transition, enablement and training strategy
  • tooling strategy
  • ROI calculators

Project

  • optimised project business acceptance strategy
  • project enablement and training strategy
  • tooling strategy
  • ROI calculators

Assessment & Review

Pinnacle’s consultants are trained and experienced in the use of international industry assessment frameworks like CMMi, TMMi & TPI along with Pinnacle’s inSight best of breed frameworks.

  • AS IS – Clients are assessed against defined rating criteria. This determines the organisations formal “AS IS” position and maturity rating.
  • TO BE – Pinnacle then work with key client stakeholders to define the target “TO BE” maturity position.
  • HOW TO – Pinnacle consultants then define a suitable roadmap to transition the client from the current AS IS to the defined/ desired TO BE state.

A formally structured client review provides a snapshot in time of a clients current digital delivery process effectiveness.

With the use of Pinnacle inSight accelerators and frameworks information requirements and capture is known ahead of commencing the review. This therefore enables focused time and effort of its experienced consultants to review the specifics of the clients organisation, along with prioritised and tailored recommendations with associated ROI benefits.

Consultancy assessment​

  • Snapshot assessment of clients current delivery for areas of improvement
  • Assess client delivery organisation, capability & skills, tools, automation, quality process and effectiveness
  • Digital quality benchmark against others companies within the industry and leading market trends

Consultancy review

  • Agile & DevOps quality process review
  • Production quality review
  • Automation review
  • Integrated tooling review
  • Non functional & performance engineering review
  • Environment & data review

Transformation

Maturity Improvement in Digital Business Assurance

  • use of formal Pinnacle inSight consultants, accelerators and IP to conduct formal structured IT delivery maturity improvement
  • defined AS, TO, HOW TO transformation roadmaps
  • digital transformation and improvement in IT Delivery in:

         — Agile & DevOps delivery
         — IT delivery processes
         — DevTest, CI, CT, CD
         — intelligent automation
         — NFT & environments
         — business acceptance
         — maintain & optimise

Increased Team Effectiveness in Digital Business Assurance

  • improved collaboration in agile teams
  • AS IS, TO BE skills assessments
  • HOW TO roadmap for team transformation & development
  • team skills development
  • effective team structures
  • Agile & DevOps for non technical teams
  • developed & augment skills strategy
  • effective distributed teams
  • effective use of virtual workers

Digital Business Assurance
at Speed

  • AS IS, TO BE, HOW TO roadmap for transforming team and IT delivery scalability
  • improvement and adoption of automation & automated processes
  • adoption of new technologies, and integrated tooling platforms
  • skills development
  • workload profiling and pipeline
  • optimising IT processes, delivery asset reuse & business acceptance
  • scalable agile (SAFe) adoption
  • risk mitigation & control
  • Development & ISV quality management

Maturity Improvement in Digital Business Assurance

  • Use of formal Pinnacle inSight consultants, accelerators and IP to conduct formal structured IT delivery maturity improvement
  • Defined AS, TO, HOW TO transformation roadmaps
  • Digital transformation and improvement in IT Delivery in:

         — Agile & DevOps delivery
         — IT delivery processes
         — DevTest, CI, CT, CD
         — Intelligent automation
         — NFT & environments
         — Business acceptance
         — Maintain & optimise

Assurance

Digital Business Assurance

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Digital Business Assurance

Assurance Consulting & Advisory

  • Development & testing
  • Business acceptance & certification
  • Production support & maintenance
  • Business optimisation & RPA
  • Automation assurance
  • Agile & DevOps risk mitigation

Digital Business Assurance Delivery

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Digital Business Assurance Delivery

Assurance Consulting & Advisory

  • Digital business assurance frameworks
  • Digital business assurance processes
  • Digital business assurance delivery methodologies
  • Scaleable Agile (SAFe)

Vendor & ISV Management

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Vendor & ISV Management

Assurance Consulting & Advisory

  • KPI measurement & tracking
  • ROI and improvement plan
  • Benchmark vendor / ISV service quality
  • Project assurance – project, cost scope controls

Digitally Assure Your Services

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Digitally Assure Your Services

Assurance Consulting & Advisory

  • Digital business assurance frameworks
  • Digital business assurance processes
  • Digital business assurance delivery methodologies
  • Scaleable Agile (SAFe)

IT Agility Framework

Pinnacle’s unapparelled international experience of enabling client transformation, embedding new innovation and intelligent automation to improve IT project team agility is achieved firstly by our leading collaborative client approach and then by leveraging our significant consulting and advisory capability, accelerators and frameworks to define and solutions that deliver tangible value, benefits and savings.

innovation

strategy

agile maturity

agile teams

work processing

Optimisation & ROI

automation

transformation

measure & improve

Step 1
Discover and Analyse “AS IS”
Discover and Analyse Current “AS IS”
  • IT agility assessment
  • Current operating model & processes
  • Current risks & challenges
  • Team and business SWOT
  • Team, capability and structures
  • Maturity assessment
  • Review of existing key IT delivery metrics and measurements
  • Review of existing agile working practices
  • Assess quick wins and key transformation improvement areas
Step 1
Discover and Analyse “AS IS”
Step 2
Define Target “TO BE”
Define and Agree Target “TO BE”
  • Define target IT agility model
  • IT project team operating model, maturity targets and processes
  • Team structures, skills and capabilities
  • Target improvements, innovation enablement, intelligent automation
  • Define key improvement metrics, measurements and ROI case
  • Defined transformation approach, roadmap and transition plan
  • Define intelligent automation strategy
Step 2
Define Target “TO BE”
Step 3
IT Agility Transformation “HOW TO”
IT Agility Transformation “HOW TO”
  • Team structures, skills and capabilities
  • Team development and enablement
  • Agile teams, working group squads
  • 360° team & customer input and feedback
  • Continuous team development
  • Retrospective and continuous improvement
  • Implement and embed innovation & intelligent automation roadmap
  • Build out of intelligent automation processes, capability
  • Optimise automation maintenance processes
  • Continuous agility improvement, measurement, validation of ROI, review and optimisation
Step 3
IT Agility Transformation “HOW TO”

Engagement Process

1. Booking

Book an initial
introduction discussion

2. Scope

Define, agree and document scope

3. Delivery

Successfully deliver engagement

4. Findings

Walkthrough engagement findings