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IT Automation

Pinnacle enables clients and partners to accelerate the quality outcomes from both IT and Business teams within
Digital Business Assurance change activities, leveraging leading AI automation and proven agile and DevOps best practices.

Pinnacle's 4 pillars of automation

Pinnacle is proud to offer a comprehensive range of technologies and solutions spanning 4 distinct pillars of automation. Tailored solutions and services utilising International Vendor, Open Source products as well as our own industry leading AI Automation platforms.

Pillar 1 Dev and Test 500x500 - IT automation
pillar 1
Development & Testing
Pinnacle User acceptance 500x500 - IT automation
pillar 2
User Acceptance & Certification
Pillar 3 BAU and support 500x500 - IT automation
pillar 3
Production Support & Maintenance
Pinnacle Business Process 500x500 - IT automation
pillar 4
Business Process & RPA

Pinnacle works collaboratively with our customers and its partners to define and deploy service solutions that significantly improve scale, capacity and throughput of IT change, time to market and business efficiency. We enable change and risk mitigation at speed which truly sets apart, and has earnt us a reputation as a trusted specialist provider of Digital Business Assurance Services.

Pinnacle's 4 pillars of automation

Accelerating Digital Business Assurance change projects

central command console & digital business assurance management
ENGINUITY - IT automation
AI automation for
IT project dev & testing
AUTHORISE - IT automation
AI automation for agile business user acceptance
ENIGMA - IT automation
AI automation for migration & data obfuscation


Pinnacle’s QMFactory solution is the one stop IT management platform for enabling improved visibility and delivery consistency of the development and test teams continuous test automation across the projects digital business assurance life cycle.


Enginuity AI automation platform has been designed specifically for supporting the demanding needs of Development and Test team working on digital business assurance projects.

Enginuity AI automation platform enables all non technical testers and business users to automate their testing using reusable modular natural language work instructions.

Enginuity virtual testers then scale up to run all the tests required within a defined test schedule, enabling agile and DevOps daily test and regression cycles.


Authorise leverages Pinnacle’s leading AI automation platform to surface a unique capability that support and enables business users to reduce the effort required to support acceptance of digital business assurance change.

Authorise significantly improves collaboration between technical IT and business teams, and provides clarity and evidence that individual business teams acceptance criteria has been met.

Authorise all can be leveraged to automate and track industry and business certification and compliance requirements.


Enigma is a comprehensive, end-to-end Data Migration and Data Management platform with extensive Data Obfuscation capabilities.  Protecting personally identifiable information, sensitive personal data and commercially sensitive data is a primary corporate governance concern.  Enigma can fabricate realistic business data at production volumes for use in development, testing, and training environments saving time-consuming effort and costs, which is typically subject to change over the period of a project.

Pinnacle automation platform services

Pinnacle and its teams have a longstanding international proven track record of successfully providing automation solutions and services.

Pinnacle has partnered developed, built and runs a leading automation platform that truly sets us apart. Over many years we can provision and deliver via a single cloud platform many of the international vendor test, delivery and automation tools, along with commonly used open source and API integration solutions. All of which allows us to provided a leading industry based Platform as a Service that can flex upon demand.

new faqs - IT automation

Frequently Asked Questions

Pinnacle shares many of its frequently asked questions around its AI automation platforms, delivery accelerators, solutions and services.

However, if you have questions and they are not covered in the FAQ’s section of this website, then please feel free to contact us on [email protected] and we will be happy to provide whatever information we can.

new news - IT automation

pinnacle news

Pinnacle has been internationally recognised as a leader in the field of Automation Services along with Digital Business Assurance and Quality Engineering Services.As Pinnacle participates and shares its knowledge, experiences, observations within client and industry trends via interviews, press releases, articles, white papers and within market analyst reports these are openly shared via the Pinnacle website.