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Enterprise Automation

Enterprise Systems automation

The software industry is changing at a rate never seen within the last 30 years. 

With rapid changes in technology, integration and the customer IT landscapes means Enterprise Systems and the companies that use their systems are struggling to keep up with their demands for Agile change and increased innovation.  Enterprise Companies are being driven to focus upon systems and platform modernisation, as part of a digital transformation journey aimed to deliver greater end user experience.

Pinnacle senior teams have been automating and delivering enterprise IT systems projects for over 30 years.  

We are a specialist provider with the knowledge, experience and capability to support, and enable Enterprise Companies IT and business teams.  We help you to deliver on the ROI case and promises of improved agility, more collaborative processes, efficient and scalable delivery of IT change at speed and we do this by mitigating the risk of IT change to production systems and delivers upon our joint Digital Business Assurance outcomes.

Pinnacle and Enterprise Systems

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S4H and SAP Systems Stack
Automation solutions to support and enable SAP project delivery, integration, migration, business acceptance, support & maintenance, patching, and RPA production automation.
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SAP Ariba, Concur & Hybris
Automation solutions and services that support and enable configuration and maintenance of system configuration along with: Automation of SAP SuccessFactors project delivery, integration, migration, business acceptance, support & maintenance, patching, and RPA production automation.
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SAP SuccessFactors
Automation solutions and services that support and enable configuration and maintenance of system configuration along with: Automation of SAP SuccessFactors project delivery, integration, migration, business acceptance, support & maintenance, patching, and RPA production automation.
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SAP
Automation solutions and services that support and enable configuration and maintenance of system configuration along with: Automation of SAP S4H project delivery, integration, migration, business acceptance, support & maintenance, patching, and RPA production automation.
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Microsoft Dynamics & Power Apps
Automation solutions to support and enable SAP project delivery, integration, migration, business acceptance, support & maintenance, patching, and RPA production automation.
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Salesforce
Pinnacle is able to offer our leading AI automation platforms As a Service to enable and scale your teams with AI automation. We radically increase your teams throughput and capacity with the use of our AI automation and virtual workers.
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ServiceNow
Pinnacle is able to offer Platform as a Service to enable and scale your teams with AI automation. We radically increase your teams throughput and capacity with the use of our AI automation and virtual workers.
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Oracle
Pinnacle is able to offer Platform as a Service to enable and scale your teams with AI automation. We radically increase your teams throughput and capacity with the use of our AI automation and virtual workers.

Automation Capability for Enterprise Systems

Industry Leading AI Automation Capability

AI automation capability and services provide unapparelled scalability and agility to your Enterprise Testing teams.  Automate the test delivery process, the testing of Enterprise Systems, there integration and end to end processing with other systems.

Automate representative production level data sets, using SAMRT obfuscation that maintains future data integrity for the life of the data set.

Automate the defect retesting and regression testing along with testing across multiple devices and builds.  Automate validation of user access rights and reporting for you Enterprise System changes

Supporting and Enabling Business User Teams

Accelerate and improve quality outcomes of new end client project implementation and integration of Software Vendor solutions.

Accelerate and improve quality outcome of End Client Migration from existing legacy systems to Software Vendor solutions.

Improve end client Acceptance and UX of Software Vendor solutions and services.

Improve effectiveness of project change, ongoing support and maintenance services for new and existing end clients.

Enables Software Vendors to deliver more new client implementations through partnership with Pinnacle.

Efficient and Scalable Validation in IT Support & Maintenance

Automated regression supports ongoing enhancement and changes within Enterprise Applications systems, integrations, devices, platforms and all integrated systems.  

Automated end to end, business process automation, along with the use of Pinnacle’s leading innovation in AI automation, significantly reduces the effort and durations required of business user teams to accept and approve change. 

Industry leading AI automation UI baselines are used to  ensure that user experience is not negatively impacted by ongoing support and maintenance changes.

Asset Reuse for RPA & Business Process Automation

Pinnacle re-surfaces its AI automation platforms and enables investment within project automation to be reused to enable RPA and Business Process Automation.

Significantly SAVE Time, Effort and COST of implementing, running and maintaining RPA and production Business Process Automation. 

Accelerate and improve the ROI and total cost of ownership for RPA and production business process automation with the reuse of project automation assets.  All automation assets are low maintenance, natural language “No Code”.  Therefore, the automation assets are easier to understand, easier to use and maintain, with no need for specialist technical skills.

Our Innovations

Pinnacle AI Automation Platforms For Industry Specific and Enterprise Systems

To support industry standards, clients challenges, any technologies or industry messaging standard.

No Technical Code

We have non technical business SME’s creating and maintaining their own automated processes and assets. This is only achievable through the low maintenance natural language scripts.

AI Automation of E2E Business Processes

Automation of end to end systems processes across technologies. All systems with 1 standard natural language business process script and NO technical tool code to create and maintain.

AI Automation enabling User Acceptance

Radically improving the User Acceptance and UX of IT change via the use of AI automation to remove the time and effort of business users to support IT projects.

AI Automation Enabling Your Teams

Pinnacle is able to offer Platform as a Service to enable and scale your teams with AI automation. We radically increase your teams throughput and capacity with the use of our AI automation and virtual workers.

Automation of ANY Technology

Automation of any system or technology, with low maintenance and no code. No technical coding means improved team collaboration and coverage. The use of intelligent impact analysis helps define and manage risk from impact of change.

Maximum Re-Use to Ensure ROI

We strongly believe in the value and savings from Automation and asset reuse. Pinnacle’s natural language scripts can be re-used not only across systems and technologies, but across our AI automation products to support automation across the software development and production systems landscape.

Scaling Data Sets and Intelligent Obfuscation

Use of full scale representative production data is critical in ensuring the success and scalable performance of systems. Pinnacle provides AI automation solutions that scale production data, and uses smart obfuscation that maintains data integrity throughout its life. This enables off shore teams to use production data sets without breaking any local data and privacy laws.

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End Client Business Process and
Operational Automation Services
Re-use client project automation assets in Aurora to provide business process and operational automation services to your end customers. Automate any system technology, integration or device with low maintenance and no code.

No technical or development skills required means business users and product owners can use Aurora to create and maintain their automated systems and business processes.
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Scale Data and
Smart Obfuscation
Pinnacle’s Enigma product resurfaces the AI automation platform to scales representative production data sets to ensuring the success validation of system performance and scalability. Enigma uses next generation smart obfuscation that maintains data integrity throughout its life.
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Product Patching and
Regression Services
Pinnacle and its Software Vendor Customers can reuse the AI automation platforms and assets to provide ON DEMAND product patching and regression test services both to their internal teams and to the end customers.

This combination of innovation as a service ensures quality outcomes at speed.
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Internal Development and
Support Teams
Internal Software Vendor Development and Support teams use Enginuity AI automation platforms to test new changes applied to their Base Product Builds along with all their client variation changes and builds. Within hours, hundreds of thousands of tests and regression packs are executed by Virtual Tester BOTs to ensure the quality and reliability of the Product build prior to deployment to the client.

Enginuity can also be fully integrated within CI/CD DevOps pipeline and have a low maintenance ZERO code natural language script with automated impact analysis function to significantly reduce automation maintenance efforts.
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End Client UX and
User Acceptance
Authorise resurfaces Pinnacle’s AI automation platform with a product that project teams use to work with end client business teams to define key user roles and acceptance criteria for signing off and approving the implementation, migration or upgrade of the Software Vendors product. Automated business processes, integration, tests and reporting are all mapped against the individual users acceptance criteria. Virtual worker BOTS execute the work load, raise defects and re-run activities until they pass, saving business users hundreds of man hours each. Once an activity passes successfully, the virtual work BOTS re-run the processes and capture run time video evidence which is saved against the specific user acceptance criteria. User then login to their dashboards, to observe and sign off their approval of the runtime video evidence logs.

Authorises accelerates the UX and User Acceptance process saving months of project duration and thousands of man hours of business user effort.
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Client Implementation,
Migration and Upgrade Projects
Pinnacle’s Enginuity AI Automation platforms is used to automate the testing of the Software vendors product, client changes and the validation of its integration into other systems as part of end to end business processes. Enginuity supports any technology, tests any level of the architectural stack and uses low maintenance natural language NO CODE work instruction scripts.

The Enginuity scalable platform and virtual tester BOTs can execute millions of tests within hours, to ensure both product, integration and end to end processes are functioning correctly.

Voice Of Our Enterprise Systems Customers ​

“We have now adopted agile and DevOps development processes and integrated Pinnacle’s teams and solutions into our inhouse capability. Pinnacle services and solutions are engaged within integrated project delivery, business acceptance along with patching and upgrades. We are automating much more, implementing more change and improving the quality and business coverage when need to ensure the confidence and quality of our releases to production. Our project backlogs are minimal as we automate within sprint and our business user satisfaction has never been higher”.
Testimonial Details
Enterprise System Customer

“We are focused upon a largescale transformation of our integrated corporate SAP landscape”.

“Pinnacle started working with us around proving automated regression testing services. They now support our Business and IT teams in automating all our SAP S4H projects, integrations, maintenance and patching changes. More recently we have been reusing the automation to provide scaled data and obfuscation for offshore development teams and reusing the AI platforms to automate our business teams production business process. We work openly in real partnership, with great collaboration, and we are using some great innovation that is outside the box of traditional thinking and solutions. We are glad to have them as part of the team, as I now struggle to imagine doing this without them”.

Testimonial Details
SAP S4H Program Delivery Director
“Our company and implementation teams have been working with Pinnacle for the last 5 years. Pinnacle has provided capability to support our major client implementation, migration, integration and upgrade projects. Their automation solutions and delivery frameworks work really well with our platforms and client configurations.

Pinnacle has been a valued partner in helping us ensure our customers are on the latest versions of product, and they manage the impacts to clients systems”.

- Software Company -

Testimonial Details

Leading International ERP Software Company
“We have always work with partners to deliver end client programs. We started working with the team at Pinnacle on customer implementation projects initially, now we work with them in business projects, and ongoing maintenance services too. Our project delivers run smoother, their experience and planning really help set realism and optimisation into the project delivery schedules. We certainly deliver more reliably, and are achieving greater end customer success. They kept our internal teams on track and set the bar high in terms of work comms, pace of delivery and quality delivered.

- Client Delivery Executive -

Testimonial Details

Global Enterprise Software Services Organisation
“My role is leading product development and we have always used the mainstream processes and tools. We have been struggling to meet growing demands from our new and existing customers. We used to have dedicated teams coding automation for the testing and support of our products. We were really struggling to keep up with growth of the code libraries and the levels of change.

The partnership with Pinnacle has always provided the capability we needed to overcome our internal challenges. Pinnacle have done a great job, the more we worked with them the better the outcome. In recent years we have adopted several of Pinnacles AI automation platforms via a SaaS model. We now have an army of virtual worker bots on hand to run everything any time day or night, and our teams are not struggling with maintaining the script libraries anymore”.

Testimonial Details
International Cloud Enterprise ERP Provider
“Our team is responsible for providing our global organisation with all its HR, Payroll and training systems. We are business specialists and the interface to IT.

We use Pinnacle their services and platform of automation products to support all our test and automation demands. We save lots of time every day running virtual worker bot groups that replace the need of each of our business teams to support system changes. We all access our own dashboards and reporting and the small Pinnacle Offshore team are managing a massive automation library of tens of thousands of automated transactions. This provides a MASSIVE saving and value to our company, our business and IT teams!! We love this collaborative way of working, the flexibility really works across our company business groups!!”

- VP of HR Services -

Testimonial Details

Enterprise Systems Client