Automation of Industry Specific Systems
Automation of Industry Systems
The software industry is changing at a rate never seen within the last 30 years.
With rapid changes in technology, integration and the customer IT landscapes means Specialist Software Systems Vendors are struggling to keep up with their demands for Agile change and increased innovation, and digital transformation demands. Industry Systems Companies are being driven to focus upon new features and functionality, increased levels of open integration and new platform modernisation and architectural change, as part of a digital transformation journey aimed to deliver greater end user experience.
Pinnacle supports, and enables Specialist Software Systems Vendors and their end customers to scale and improve quality outcomes at speed. Pinnacle is an integral partner in delivering upon Development, Support, IT project delivery and business user acceptance and production automation.
Pinnacle ensures we all deliver on the promise of improved agility & collaboration, along with efficient and scalable delivery of IT change that is provides mitigated risk and delivers upon Digital Business Assurance outcomes.
Automation Capability Industry Specific Systems
Partnership in Internal Development Services
Industry leading AI automation services to support Software Vendors internal product development and support services.
Automated testing services for all base versions of Software Service Clients products.
Baseline, validate new feature and product changes and regression test within hours.
Automated impact analysis, validation and testing of client specific delta builds within hours.
Trusted in End Customer Project Delivery
Accelerate and improve quality outcomes of new end client project implementation and integration of Software Vendor solutions.
Accelerate and improve quality outcome of End Client Migration from existing legacy systems to Software Vendor solutions.
Improve end client Acceptance and UX of Software Vendor solutions and services.
Improve effectiveness of project change, ongoing support and maintenance services for new and existing end clients.
Enables Software Vendors to deliver more new client implementations through partnership with Pinnacle.
Enabling Scalable Support and Maintenance Services
End to End, Business Process Automation and Testing Services to end customers.
Industry leading AI automation services to support end customers testing projects with Software Vendors and integrated system changes.
Automated testing and regression testing services for all BAU and support enhancement pack changes.
Maximising investments made in automation assets created within project delivery, business acceptance, testing and regression testing by reusing them in RPA and production business process automation services.
Pinnacle and Industry Specific Software Solutions
With our experience, capability and automation platforms we are able to save millions of dollars off state run public transportation IT projects by reducing project delivery effort and schedules by many several months.
Our Innovations
Vendor Specific Development of Automation Platforms
Pinnacle develops its AI Automation Platforms to support and enable the automation of Industry Specific Software Vendors. This enables our partners to better support industry messaging, comm's and API's standards, along with end client technology and system changes.
No Technical Code
We have non technical business SME’s creating and maintaining their own automated processes and assets. This is only achievable through the low maintenance natural language scripts.
AI Automation enabling User Acceptance
Radically improving the User Acceptance and UX of IT change via the use of AI automation to remove the time and effort of business users to support IT projects.
AI Automation Enabling Your Teams
Pinnacle is able to offer Platform as a Service to enable and scale your teams with AI automation. We radically increase your teams throughput and capacity with the use of our AI automation and virtual workers.
Automation of ANY Technology
Automation of any system or technology, with low maintenance and no code. No technical coding means improved team collaboration and coverage. The use of intelligent impact analysis helps define and manage risk from impact of change.
Maximum Re-Use to Ensure ROI
We strongly believe in the value and savings from Automation and asset reuse. Pinnacle’s natural language scripts can be re-used not only across systems and technologies, but across our AI automation products to support automation across the software development and production systems landscape.
Scaling Data Sets and Intelligent Obfuscation
Use of full scale representative production data is critical in ensuring the success and scalable performance of systems. Pinnacle provides AI automation solutions that scale production data, and uses smart obfuscation that maintains data integrity throughout its life. This enables off shore teams to use production data sets without breaking any local data and privacy laws.
End Client Business Process and
Operational Automation Services
No technical or development skills required means business users and product owners can use Aurora to create and maintain their automated systems and business processes.
Scale Data and
Smart Obfuscation
Product Patching and
Regression Services
This combination of innovation as a service ensures quality outcomes at speed.
Internal Development and
Support Teams
Enginuity can also be fully integrated within CI/CD DevOps pipeline and have a low maintenance ZERO code natural language script with automated impact analysis function to significantly reduce automation maintenance efforts.
End Client UX and
User Acceptance
Authorises accelerates the UX and User Acceptance process saving months of project duration and thousands of man hours of business user effort.
Client Implementation,
Migration and Upgrade Projects
The Enginuity scalable platform and virtual tester BOTs can execute millions of tests within hours, to ensure both product, integration and end to end processes are functioning correctly.
Value and Benefits to Industry Specific Software Companies
Value to Our Software Company Clients
Applying Automation to WIN and Deliver MORE BUSINESS
Using Pinnacle accelerators, AI automation and frameworks, reduces effort, duration and costs to implement and integrate your Software Systems into end client IT landscapes. This therefore helps reduce your costs and purchasing barriers, allow for more higher win rates and more implementations per year.
Improved User Acceptance
We provide a clearer, quicker and improved user acceptance process, which means less disruption to your end client, greater levels of confidence in what’s been delivered and a fast sign off of the project.
We Do MORE for you
Value to YOUR End Customers
Customer Focused
Our service improve the collaboration and reduce the effort that Software Vendors need to invest in projects and acceptance. This means they can reduce the impact and costs upon their business and business user teams.
Digital Business Assurance
Our internal experience, skilled teams support and enable Software companies with end customer projects. We leverage our frameworks, accelerators and advanced AI automation to ensure coverage and mitigate the risks and impact of change. Our collaborative led delivery tools, improve visibility, reporting and end client confidence in the quality and outcome that they are getting from the engagement.
Re-use Provides Ongoing Value and Savings
Going the extra mile for your customers, the reuse of automation assets created for the customers specific configuration of systems, can be re-used to provide a range of ongoing services that will support the end clients business and provide ongoing savings and ROI.
Benefits to Software Teams & Client Delivery
Our Project and Service Experience
Our international experience and leading innovation in automation and project service delivery have provided Pinnacle with extensive industry recognition. Pinnacle provides these capabilities to Software Service Companies to enable and support their teams with their internal development and ongoing client support. We work the way you want, providing fully integrated teams and platforms, fully white labelled or standalone independent offerings.
Our Unique Automation Services for Software Companies
Pinnacle’s capability to manage and mitigate risk and to support core product change, impact on individual client variants and client led changes is a skill that set Pinnacle apart from our international competitors. Within hours we are able to validate the impact of change and execute millions of tests against all builds, environments and device permutations. We provide the quality outcomes at speed that your teams need to ensure their end client success.
Voice of the Customer
We have now adopted new agile and DevOps development processes and integrated Pinnacle’s teams and solutions into our inhouse capability. With using Pinnacle in both our product development and within client project delivery we are implementing 5x more new customers, have no client upgrade backlogs and our overall product quality and end customer satisfaction has never been higher”.
Pinnacle started working with us around proving automated regression testing services. They now support our teams on automating all our clients projects and support changes not just in our products but across the integrated client landscape. More recently we have been reusing the automation to provide scaled data and obfuscation for offshore development team along with client business process automation services. We are blow away by their innovation and ability to think outside the box. We are glad to have them working along side us, and they are now part of our big family”.
Pinnacle has been a valued partner in helping us ensure our customers are on the latest versions of product, and they manage the impacts to clients systems”.
The partnership and the solutions really work, and we have always the help we needed to overcome our internal challenges. No looking back for us, great job Pinnacle! In recent years we have adopted several of Pinnacles Platform as a Service automation solutions. We now have an army of virtual testers on hand to run everything any time day or night, and our teams are easily able to cover the low maintenance scripts”.
Pinnacle have enabled their platform for our products and all our customer instances. The platform consists of Pinnacle’s mainstay AI automation platforms, dedicated virtual worker groups, along with their management and reporting tools. We all access our own instances of the Pinnacle platform and pay a shared monthly subscription charge. This provides a MASSIVE saving and value to our company and ALL OUR CUSTOMERS!! We love this concept, the flexibility and collaboration across our clients within the industry user group!!”
With significant international experience of implementing, integrating, maintaining and automating specialist banking and financial services systems. We understand the diversity and apply automation that works with legacy kicks, tandem, mainframe technologies, industry specialist lending standards (LIXI), to the implementation and integration of new digital platforms. We have experience of the complexities of applying change and automation within a closely coupled IT landscape along with the sensitivities of their integration and data.
Pinnacle have developed significant local capability along with a extensive library of automation accelerators enabled for supporting agile project delivery, digital transformation, maintenance and production support and RPA, production business process automation.