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Accelerating Business
and IT Change

We Are PinnacleQM

PinnacleQM is a specialist in providing Quality Management Consultancy, Solutions and Services across the Full IT Delivery Life Cycle.

Our goal is to partner and enable our customers to define and drive compelling improvements in quality outcome, IT delivery effectiveness and provide significant reduction in IT change and time to market via mature Agile and DevOps practices.

Our Core Capabilities

Consulting & Advisory

As our clients markets and technologies rapidly change and evolve, PinnacleQM’s consultants define client strategies that enable them to adapt their IT & Business capabilities to successfully implement and integrate their changes.

digital business assurance
​PinnacleQM uses our proven international track record and thought leadership in digital business assurance and quality engineering to enable customer IT & Business teams to deliver successful outcomes from their Agile and DevOps digital transformation programs

PinnacleQM research and development into new innovation that increased collaboration between IT & business teams and adopts new leading AI Automation enables client teams to mitigate Agile & DevOps delivery risks with unapparelled visibility, scale, capacity and automation capability.

cloud enabled tooling

PinnacleQM’s leading cloud delivery platforms provide clients with access to many of the well known global vendor and open source products and all available as an integrated platform as a service.

value and service benefits

proven expertise

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proven expertise

international industry experience and capability that is aligned to specific customer industry and digital transformation demands.
leading provider of Digital Business Assurance Services, across industry sectors and technologies.

mitigate risk

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mitigate risk

deliver IT and business change more quickly, with less effort, and lower cost than traditional methods without accepting comprise or risk


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innovative R&D labs creating a suite of products, supporting all technologies, and leveraging a common scalable Machine Learning & AI Automation platform

international experience

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international experience

over 30 years international experience & capabilities providing a full range of Quality Management services

enable automation

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enable automation

enable customers to increase their adoption of Automation with asset reuse across all areas of the business

digital challenges

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digital challenges

help clients overcome Digital Transformation, Automation, Quality Management, and Testing challenges, keeping projects on track, on time, and within budget

enabling companies to

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successfully adopt Agile and DevOps

Our people provide specialist know-how for leading organisation in technology-intensive industries, working closely with your people to design and develop the solution for tomorrow.

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successfully deliver & scale Agile and DevOps

Build and nurture inhouse capability, along with scaling delivery capacity with leading smart automation solutions and use of client existing offshore partners.
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define strategy and roadmap

PinnacleQM consulting and senior delivery team provide invaluable experience to help companies to define strategies and roadmap for successful adoption and implementation of new innovation, Improvement and change.
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reduce effort & cost of IT change

PinnacleQM automation services enable clients to accelerate the delivery of IT change, reduce effort & cost, whilst improving test coverage and team collaboration and capacity.
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accelerate quality outcomes

PinnacleQM solutions, services and teams enable companies to Accelerate Quality of IT delivery via AI and Machine Learning automation that is enables non-technical testers and business users to automate project testing and acceptance.
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obtain access to the tools
scaleable cloud delivery platforms

Providing access to a leading platform as service of popular vendor and open source IT delivery tools, integration and automation.
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mitigate risk

PinnacleQM works with client delivery teams to ensure rapid change is delivered with full coverage validation and regression. Executed across a scalable team of virtual testers ensures mitigation of client risks and quality at speed.
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maximise reuse of
automation investment

Reuse all the automation assets developed within IT projects to support business acceptance, ongoing production support and business process automation.

our innovation

PinnacleQM is a specialist in providing client tailored automation services, with over 20 years of international experience applied across a range of industries, technologies and applications.

Client automation solutions designed and offered leveraging PinnacleQM platforms with access to our own leading AI automation platforms and that of global vendor, open source and integration products.

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intelligent AI automation

Single Cloud Platform the supports automation of companies Dev/Test, Acceptance, Production Support and Business RPA demands.
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machine learning

Supports full stack and all technologies.  Machine Learning scans provide notification of change impacts being introduced.

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no technical coding

Maximum Asset Reuse across whole SDLC, with natural language work instruction, NO technical coded scripts to create and maintain.
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continuous testing

Scalable virtual users execute work instructions upon a 24/365 basis. Scheduled batch execution or integration into a CI/CD/CT process.

why PinnacleQM ?

value to our clients?
how are we different?
value to our partners?
agile and DevOps enablement?
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PinnacleQM is a niche specialist that is focused upon supporting and enabling clients to overcome their digital business assurance challenges.
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PinnacleQM international experience and thought leadership support and enable partners with local onsite senior capability. Access to PinnacleQM intelligent automation increases partner innovation capabilities, team capacity and improve their client outcomes.
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PinnacleQM apply innovation and intelligent automation solutions to significantly improve team capability, scale and throughput without the need for increased technical team sizes.
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PinnacleQM has access to a leading international partner eco-system that provides unmatched best of breed service offerings. Our agile & DevOps enablement goes beyond 24/7 continues testing and provides access to leaders in adoption and sustainability capability.

our industries

banking and finance

With a proven 30 year track record in international banking, we have extensive experience managing digital transitions and legacy change. Our proprietary IP and innovation enable internal and external teams to mitigate risk and confidently shorten project outcome timelines.


We partner with state healthcare IT, business and clinical teams to successfully deliver large scale complex IT change across a broad area of healthcare modernisation programs. We specialise in limiting the impact on clinical teams during IT project change. Our industry specific AI and innovations allow us to mitigate the risk of IT implementation at a superior level compared with standard industry practice.


We work with corporations to enable and deliver large scale complex IT change across transportation modernisation programs. PinnacleQM mitigates production risk by leveraging international leading AI automation platforms and industry experience. Our digital business assurance and quality engineering outcomes provide support and maintenance that increases the speed of business acceptance.

Software Services

Pinnacle is proud to work with leading software organisations. It is our leading innovation in AI Automation and delivery of digital business assurance and testing services that helps their teams to scale, run 24/365 and deploy, migrate, upgrade, integrate, and maintain their clients software solutions.

Natural Resources

Our established natural resources industry capability and successful international track record ensures that your IT investment is enabled with improved efficiency and quality outcomes at speed. Green field, existing operations and digital transformation programs need to be managed with a high level of expertise and risk mitigation. With globally recognised industry capability, we work with your teams to implement tested, best practice business assurance and automation services.


Pinnacle a leading specialist provider of digital business assurance and testing services working with government IT, digital transformation projects and business teams to scale, mitigate production risks from IT change, along with improving value and IT delivery outcomes at speed.


Pinnacle is leading innovation and research into using our AI Automation platforms for the validation and testing of a range of automotive manufactures next generation connected autonomous vehicles. In addition, we enable internal IT and business teams via our digital business assurance services capabilities.

Energy & Utilities

Digital modernisation and complex integration into legacy IT landscapes are a common place within the E&U industry sector. Pinnacle’s digital business assurance and testing services work with and enable IT project and business teams to mitigate IT risk to new and existing systems on a 24/365 basis.

recent engagements

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BIG 4 AU High Street Bank automates all the end to end systems within their lending group.

Offshore team of 125 resources conducting quarterly releases. Now replaced with an Enginuity platform as a service and a team of 12 delivering daily and weekly CI/CD releases
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4x Competitor Companies bid to complete complex integration re-platforming of state Health landscape:

40-46 testers for 36mths PQM Team 7 testers for 12mths 24mths total project reduction, $10M+ saving
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State transport department was incurring government penalties of around $1M/ year for defects level breaches in production.

Within 2x monthly release all defects were tested, impacts validated, fixed and retested. Transport departments is now no longer incurring penalty charges.
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Natural Resources customer runs 10’s of thousands of man hours of SAP and SuccessFactors testing every month fully un-manned at $0 additional team costs.
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AU High Street Bank upgrade CORE Banking platform, 1383 screens change.

2hrs of Enginuity Machine Learning to update the AI automation for the change. All scripts worked, with no requirement to change or update test packs.
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State healthcare provider requires to validate production level volumes of integrated doctor patient records.

PQM HealthTest obfuscated production records, created full test condition variations and loaded and tested over 5M transactions/ day.